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Kochi - Madurai - Dhanushkodi Rd,Theni, Tamil Nadu - 625531
Citizen Charter
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- Citizen Charter
PATIENT RIGHT:
Information should be provided to the patient in a language they understand in a simple way
Patient has the right to know about rules and regulations of the hospital
Patient should receive high-quality and effective medical care
Patient has the right to enquire about their medical condition, treatment and outcome
Patient and their family members must be informed about medical condition, its risk, benefits and other alternative treatment
Patient have right to deny treatment or withdraw from treatment at any time
They have the right to claim their medical records
The patient can maintain privacy and confidentiality in their treatment
PATIENT RESPONSIBILITIES:
Patient and their family members should give proper respect to medical professionals while receiving treatment
They should keep their surroundings clean in hospital.
Patient should adhere with hospital rules and regulations
They have to co-operative with the treatment given by medical professionals.
To give consent for treatment and other procedures as recommended by treating doctors
Do not take medications without knowledge of your doctor
Do not damage the hospital property
Patient are solely responsible for the safety of their valuables
OTHERS:
The medical college should have committee for addressing of patient grievances and complaints
Medical college should maintain transparency in treatment and in decision making.
The medical college should get feedback from patients and their family members for better services.
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GRIEVANCE
